{"id":1844,"date":"2021-07-20T11:47:32","date_gmt":"2021-07-20T18:47:32","guid":{"rendered":"https:\/\/blogs.qsc.com\/cinema\/?p=1844"},"modified":"2026-03-24T14:47:56","modified_gmt":"2026-03-24T21:47:56","slug":"help-is-here","status":"publish","type":"post","link":"https:\/\/blogs.qsc.com\/cinema\/de\/2021\/07\/20\/troubleshooting-leicht-gemacht\/","title":{"rendered":"Troubleshooting leicht gemacht"},"content":{"rendered":"<div class=\"trp_language_switcher_shortcode\">\n<div class=\"trp-language-switcher trp-language-switcher-container\" data-no-translation>\n    <div class=\"trp-ls-shortcode-current-language\">\n        <a href=\"#\" class=\"trp-ls-shortcode-disabled-language trp-ls-disabled-language\" title=\"Deutsch\" onclick=\"event.preventDefault()\">\n\t\t\t Deutsch\t\t<\/a>\n    <\/div>\n    <div class=\"trp-ls-shortcode-language\">\n                <a href=\"#\" class=\"trp-ls-shortcode-disabled-language trp-ls-disabled-language\"  title=\"Deutsch\" onclick=\"event.preventDefault()\">\n\t\t\t Deutsch\t\t<\/a>\n                    <a href=\"https:\/\/blogs.qsc.com\/cinema\/de\/wp-json\/wp\/v2\/posts\/1844\" title=\"English\">\n             English        <\/a>\n\n            <a href=\"https:\/\/blogs.qsc.com\/cinema\/de\/wp-json\/wp\/v2\/posts\/1844\" title=\"Espa\u00f1ol\">\n             Espa\u00f1ol        <\/a>\n\n            <a href=\"https:\/\/blogs.qsc.com\/cinema\/de\/wp-json\/wp\/v2\/posts\/1844\" title=\"Fran\u00e7ais\">\n             Fran\u00e7ais        <\/a>\n\n        <\/div>\n    <script type=\"application\/javascript\">\n        \/\/ need to have the same with set from JS on both divs. Otherwise it can push stuff around in HTML\n        var trp_ls_shortcodes = document.querySelectorAll('.trp_language_switcher_shortcode .trp-language-switcher');\n        if ( trp_ls_shortcodes.length > 0) {\n            \/\/ get the last language switcher added\n            var trp_el = trp_ls_shortcodes[trp_ls_shortcodes.length - 1];\n\n            var trp_shortcode_language_item = trp_el.querySelector( '.trp-ls-shortcode-language' )\n            \/\/ set width\n            var trp_ls_shortcode_width                                               = trp_shortcode_language_item.offsetWidth + 16;\n            trp_shortcode_language_item.style.width                                  = trp_ls_shortcode_width + 'px';\n            trp_el.querySelector( '.trp-ls-shortcode-current-language' ).style.width = trp_ls_shortcode_width + 'px';\n\n            \/\/ We're putting this on display: none after we have its width.\n            trp_shortcode_language_item.style.display = 'none';\n        }\n    <\/script>\n<\/div>\n<\/div>\n<p>Service hat bei QSC seit jeher absolute Priorit\u00e4t. Unser Ziel besteht immer darin, die Anforderungen unserer Kunden zu erf\u00fcllen und Sie bei der Suche nach der passenden L\u00f6sung zu unterst\u00fctzen. &nbsp;<\/p>\n\n\n\n<p>Zus\u00e4tzlich zu unserem Support-Team bieten wir zahlreiche Materialien, mit denen sich einige der h\u00e4ufigsten Problemstellungen in wenigen einfachen Schritten l\u00f6sen lassen.  Und falls Sie Q-SYS in einer Cinema-Anwendung nutzen wollen, haben wir hier genau das Richtige f\u00fcr Sie!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ab sofort verf\u00fcgbar: Der Cinema Troubleshooting Guide<\/h3>\n\n\n\n<p>Der Cinema Troubleshooting Guide ist ein dynamisch wachsendes Dokument und wird aktualisiert, wenn neue Features und Produkte hinzukommen \u2013 es lohnt sich also, regelm\u00e4\u00dfig hineinzuschauen. Obwohl sich Modellbezeichnungen und -nummern \u00e4ndern k\u00f6nnen, bleiben die Schritte zur L\u00f6sung eines Problems prinzipiell die gleichen \u2013 betrachten Sie den Leitfaden als Trainingskurs, der Ihnen auch zuk\u00fcnftig einigen \u00c4rger ersparen k\u00f6nnte. Enthalten sind Abschnitte zu Atmos, netzwerkf\u00e4higen Endstufen, Q-SYS Core Prozessoren, Diagnose lokaler und netzwerkweiter St\u00f6rungen uvm.<\/p>\n\n\n\n<p>Auf das Dokument k\u00f6nnen Sie auf verschiedenen Wegen zugreifen. In der Q-SYS Designer Software dr\u00fccken Sie ganz einfach F1, um unsere Hilfedatei aufzurufen.<\/p>\n\n\n\n<p>Immer wenn Sie sich in Q-SYS bez\u00fcglich der Funktion einer bestimmten Komponente nicht ganz sicher sind, tippen Sie F1 und erhalten so direkt Informationen zu der Komponente. Sie sehen dann au\u00dferdem dieses Men\u00fc auf der linken Seite.<br><\/p>\n\n\n\n<br>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"333\" height=\"404\" src=\"https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/helps-system.png\" alt=\"\" class=\"wp-image-1845\" srcset=\"https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/helps-system.png 333w, https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/helps-system-247x300.png 247w, https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/helps-system-250x303.png 250w, https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/helps-system-148x180.png 148w\" sizes=\"(max-width: 333px) 100vw, 333px\" \/><\/figure>\n\n\n\n<br>\n\n\n\n<p>W\u00e4hlen Sie hier \u201eTroubleshoot\u201c, um den neuen <strong>Q-SYS Cinema Troubleshooting Guide<\/strong> anzuzeigen.<\/p>\n\n\n\n<br>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"430\" height=\"220\" src=\"https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/troubleshoot.png\" alt=\"\" class=\"wp-image-1846\" srcset=\"https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/troubleshoot.png 430w, https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/troubleshoot-300x153.png 300w, https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/troubleshoot-250x128.png 250w, https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/troubleshoot-352x180.png 352w\" sizes=\"(max-width: 430px) 100vw, 430px\" \/><\/figure>\n\n\n\n<br>\n\n\n\n<p>Wenn Sie nicht die Q-SYS Designer Software nutzen, besuchen Sie einfach die QSC Website, gehen auf das \u201eResources\u201c-Men\u00fc und klicken unter \u201eSoftware and Firmware\u201c auf \u201eQ-SYS Designer Software\u201c.<\/p>\n\n\n\n<p>Dies bringt Sie zur Software-Downloadseite, wo Sie einen Link zu den \u201eRelease Notes\u201c finden.<\/p>\n\n\n\n<br>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"998\" height=\"248\" src=\"https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/download-process.png\" alt=\"\" class=\"wp-image-1847\" srcset=\"https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/download-process.png 998w, https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/download-process-300x75.png 300w, https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/download-process-768x191.png 768w, https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/download-process-250x62.png 250w, https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/download-process-550x137.png 550w, https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/download-process-800x199.png 800w, https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/download-process-724x180.png 724w\" sizes=\"(max-width: 998px) 100vw, 998px\" \/><\/figure>\n\n\n\n<br>\n\n\n\n<p>Dieser \u00f6ffnet ebenfalls die oben erw\u00e4hnte Hilfedatei. Oder falls Sie gerade diesen Blogbeitrag parat haben, klicken Sie einfach hier:<br><a href=\"https:\/\/q-syshelp.qsc.com\/q-sys_9.1\/#Release_Notes.htm\">Q-SYS Cinema Troubleshooting Guide<\/a><\/p>\n\n\n\n<p>Wir freuen uns auf Ihre Meinung und Anregungen im Kommentarfeld.<\/p>","protected":false},"excerpt":{"rendered":"<p>Service hat bei QSC seit jeher absolute Priorit\u00e4t. Unser Ziel besteht immer darin, die Anforderungen unserer Kunden zu erf\u00fcllen und Sie bei der Suche nach der passenden L\u00f6sung zu unterst\u00fctzen.  \nZus\u00e4tzlich zu unserem Support-Team bieten wir zahlreiche Materialien, mit denen sich einige der h\u00e4ufigsten Problemstellungen in wenigen einfachen Schritten l\u00f6sen lassen.  Und falls Sie Q-SYS in einer Cinema-Anwendung nutzen wollen, haben wir hier genau das Richtige f\u00fcr Sie... <a href=\"https:\/\/blogs.qsc.com\/cinema\/de\/2021\/07\/20\/troubleshooting-leicht-gemacht\/\">Read More<\/a><\/p>","protected":false},"author":40,"featured_media":1848,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[20],"class_list":["post-1844","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-german"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Help is Here - QSC Cinema Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.qsc.com\/cinema\/de\/2021\/07\/20\/help-is-here\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help is Here - QSC Cinema Blog\" \/>\n<meta property=\"og:description\" content=\"Service forms the bedrock of QSC values. We always strive to meet the real needs of our customers, and guide you to find the right solution. &nbsp; In addition to our support team, we have created hundreds of resources to help solve some of the most popular issues in just a few simple steps. &nbsp;And &hellip; Read More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogs.qsc.com\/cinema\/de\/2021\/07\/20\/help-is-here\/\" \/>\n<meta property=\"og:site_name\" content=\"QSC Cinema Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-07-20T18:47:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-24T21:47:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/Help-is-here-1200x628\u200b.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Britt Wilson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Britt Wilson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blogs.qsc.com\/cinema\/2021\/07\/20\/help-is-here\/\",\"url\":\"https:\/\/blogs.qsc.com\/cinema\/2021\/07\/20\/help-is-here\/\",\"name\":\"Help is Here - QSC Cinema Blog\",\"isPartOf\":{\"@id\":\"https:\/\/blogs.qsc.com\/cinema\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/blogs.qsc.com\/cinema\/2021\/07\/20\/help-is-here\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/blogs.qsc.com\/cinema\/2021\/07\/20\/help-is-here\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/Help-is-here331x181.jpg\",\"datePublished\":\"2021-07-20T18:47:32+00:00\",\"dateModified\":\"2026-03-24T21:47:56+00:00\",\"author\":{\"@id\":\"https:\/\/blogs.qsc.com\/cinema\/#\/schema\/person\/ef2afd1a909a4ce17dba0d682dc522ad\"},\"breadcrumb\":{\"@id\":\"https:\/\/blogs.qsc.com\/cinema\/2021\/07\/20\/help-is-here\/#breadcrumb\"},\"inLanguage\":\"de-DE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blogs.qsc.com\/cinema\/2021\/07\/20\/help-is-here\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\/\/blogs.qsc.com\/cinema\/2021\/07\/20\/help-is-here\/#primaryimage\",\"url\":\"https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/Help-is-here331x181.jpg\",\"contentUrl\":\"https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/Help-is-here331x181.jpg\",\"width\":331,\"height\":181},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blogs.qsc.com\/cinema\/2021\/07\/20\/help-is-here\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/blogs.qsc.com\/cinema\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Help is Here\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blogs.qsc.com\/cinema\/#website\",\"url\":\"https:\/\/blogs.qsc.com\/cinema\/\",\"name\":\"QSC Cinema Blog\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blogs.qsc.com\/cinema\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de-DE\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/blogs.qsc.com\/cinema\/#\/schema\/person\/ef2afd1a909a4ce17dba0d682dc522ad\",\"name\":\"Britt Wilson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\/\/blogs.qsc.com\/cinema\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/61ea93db152cf46737e93a4b7954cee7bc7dbe38e1b73d6161b2793cc8b934e1?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/61ea93db152cf46737e93a4b7954cee7bc7dbe38e1b73d6161b2793cc8b934e1?s=96&d=mm&r=g\",\"caption\":\"Britt Wilson\"},\"description\":\"As Training Manager with QSC Britt draws from 15 years of Fortune 200 experience developing digital content and delivering training. 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