{"id":2581,"date":"2021-07-20T11:47:32","date_gmt":"2021-07-20T18:47:32","guid":{"rendered":"https:\/\/blogs.qsc.com\/systems\/2021\/07\/20\/help-is-here\/"},"modified":"2022-07-09T13:41:44","modified_gmt":"2022-07-09T20:41:44","slug":"help-is-here","status":"publish","type":"post","link":"https:\/\/blogs.qsc.com\/systems\/2021\/07\/20\/help-is-here\/","title":{"rendered":"Help is Here"},"content":{"rendered":"\n<div class=\"trp_language_switcher_shortcode\">\n<div class=\"trp-language-switcher trp-language-switcher-container\" data-no-translation >\n    <div class=\"trp-ls-shortcode-current-language\">\n        <a href=\"#\" class=\"trp-ls-shortcode-disabled-language trp-ls-disabled-language\" title=\"English\" onclick=\"event.preventDefault()\">\n\t\t\t English\t\t<\/a>\n    <\/div>\n    <div class=\"trp-ls-shortcode-language\">\n                <a href=\"#\" class=\"trp-ls-shortcode-disabled-language trp-ls-disabled-language\"  title=\"English\" onclick=\"event.preventDefault()\">\n\t\t\t English\t\t<\/a>\n                    <a href=\"https:\/\/blogs.qsc.com\/systems\/wp-json\/wp\/v2\/posts\/2581\" title=\"Deutsch\">\n             Deutsch        <\/a>\n\n            <a href=\"https:\/\/blogs.qsc.com\/systems\/wp-json\/wp\/v2\/posts\/2581\" title=\"Fran\u00e7ais\">\n             Fran\u00e7ais        <\/a>\n\n            <a href=\"https:\/\/blogs.qsc.com\/systems\/wp-json\/wp\/v2\/posts\/2581\" title=\"Espa\u00f1ol\">\n             Espa\u00f1ol        <\/a>\n\n            <a href=\"https:\/\/blogs.qsc.com\/systems\/wp-json\/wp\/v2\/posts\/2581\" title=\"English (UK)\">\n             English (UK)        <\/a>\n\n        <\/div>\n    <script type=\"application\/javascript\">\n        \/\/ need to have the same with set from JS on both divs. Otherwise it can push stuff around in HTML\n        var trp_ls_shortcodes = document.querySelectorAll('.trp_language_switcher_shortcode .trp-language-switcher');\n        if ( trp_ls_shortcodes.length > 0) {\n            \/\/ get the last language switcher added\n            var trp_el = trp_ls_shortcodes[trp_ls_shortcodes.length - 1];\n\n            var trp_shortcode_language_item = trp_el.querySelector( '.trp-ls-shortcode-language' )\n            \/\/ set width\n            var trp_ls_shortcode_width                                               = trp_shortcode_language_item.offsetWidth + 16;\n            trp_shortcode_language_item.style.width                                  = trp_ls_shortcode_width + 'px';\n            trp_el.querySelector( '.trp-ls-shortcode-current-language' ).style.width = trp_ls_shortcode_width + 'px';\n\n            \/\/ We're putting this on display: none after we have its width.\n            trp_shortcode_language_item.style.display = 'none';\n        }\n    <\/script>\n<\/div>\n<\/div>\n<p>Service forms the bedrock of QSC values. We always strive to meet the real needs of our customers, and guide you to find the right solution. &nbsp;<\/p>\n\n\n\n<p>In addition to our support team, we have created hundreds of resources to help solve some of the most popular issues in just a few simple steps. &nbsp;And if you are looking to start using Q-SYS in a cinema application, look no further!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Introducing Cinema Troubleshooting Guide<\/h3>\n\n\n\n<p>The Cinema Troubleshooting Guide is a living document and is updated as new features and products are added, so check it frequently. Although model names and numbers may change periodically, typically the steps to resolve an issue remain the same &#8211;&nbsp; consider it a training course that might save you some trouble in the future. You will find sections on Atmos, network amplifiers, Q-SYS Core processors, diagnosing local and network-wide failures, and more.<\/p>\n\n\n\n<p>There are a few simple ways to access this document. If you are in Q-SYS Designer Software, simply press F1 and you will get access to our Help File.<\/p>\n\n\n\n<p>Anytime you are in Q-SYS and aren\u2019t sure how a particular component works, just click on the component, type F1, and it will lead you straight to information about that component. Also, once you get there, you will see this menu on the left side pane.<br><\/p>\n\n\n\n<br>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/helps-system.png\" alt=\"\" class=\"wp-image-1845\"\/><\/figure>\n\n\n\n<br>\n\n\n\n<p>Select \u201cTroubleshoot\u201d and the new <strong>Q-SYS for Cinema Troubleshooting Guide<\/strong> will appear.<\/p>\n\n\n\n<br>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/troubleshoot.png\" alt=\"\" class=\"wp-image-1846\"\/><\/figure>\n\n\n\n<br>\n\n\n\n<p>If you are not using Q-SYS Designer Software, simply navigate to the QSC website, hover over the \u201cResources\u201d menu, and under \u201cSoftware and Firmware\u201d click on \u201cQ-SYS Designer Software\u201d.<\/p>\n\n\n\n<p>This leads you to the software download page where, you will find a link to \u201cRelease Notes\u201d.<\/p>\n\n\n\n<br>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/blogs.qsc.com\/app\/uploads\/sites\/5\/2021\/07\/download-process.png\" alt=\"\" class=\"wp-image-1847\"\/><\/figure>\n\n\n\n<br>\n\n\n\n<p>That opens the same Help file as mentioned earlier. Or, if you happen to have this blog post handy, just click here:<br><a href=\"https:\/\/q-syshelp.qsc.com\/q-sys_9.1\/#Release_Notes.htm\">Q-SYS for Cinema Troubleshooting Guide<\/a><\/p>\n\n\n\n<p>We\u2019d love to hear what you think in the \u201cComments\u201d section below.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Service forms the bedrock of QSC values. We always strive to meet the real needs of our customers, and guide you to find the right solution. &nbsp; In addition to our support team, we have created hundreds of resources to help solve some of the most popular issues in just a few simple steps. &nbsp;And &hellip; <a href=\"https:\/\/blogs.qsc.com\/systems\/2021\/07\/20\/help-is-here\/\">Read More<\/a><\/p>\n","protected":false},"author":40,"featured_media":2582,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[28],"class_list":["post-2581","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-german"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Help is Here - Q-SYS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.qsc.com\/systems\/2021\/07\/20\/help-is-here\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help is Here - Q-SYS\" \/>\n<meta property=\"og:description\" content=\"Service forms the bedrock of QSC values. 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